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Note Settings

Updated over 2 weeks ago

The Note Settings menu in Twofold allows you to customize how your clinical notes are generated. This ensures your documentation matches your workflow, language, and compliance needs.

Below is a breakdown of each setting and how to use it:


Spoken Language

  • What it does: The language you use when speaking with patients.

  • Example: If your sessions are conducted in English, select English.


Note Language

  • What it does: The language in which the note will be generated.

  • Example: If you speak with patients in English but want your notes generated in Spanish, you can set that here.


How to Refer to the Patient

  • What it does: Defines how patients are referenced in the note.

  • Options:

    • By Name – Uses the patient’s actual name.

    • Client / Patient – Uses a general term (e.g., “the client”).

    • Custom – Enter your own preferred moniker (e.g., “Member,” “Resident,” “Student”).

  • Use case: Helpful if you want to keep notes de-identified, match your clinic’s preferred terminology, or adapt language for specific settings.


How to Refer to the Clinician

  • What it does: Controls how the clinician (you) are referenced in the note.

  • Options:

  • By Name – Notes will include your name.

  • Clinician / Therapist – Uses a general role-based term.

  • Custom – Enter your own preferred moniker (e.g., “Provider,” “Doctor,” “Coach”).

  • Use case: Helpful if you want consistency across notes, align with organizational standards, or control how you are presented in documentation. You can also ensure role-based terms for clinicians align with profile settings and template examples to maintain uniformity in generated documentation.


Timezone

  • What it does: Ensures that the correct timezone is applied when generating timestamps for sessions and notes.

  • Tip: Make sure your timezone matches your clinic’s location.


Include Previous Patient Notes in Context

  • What it does: When creating a new note, if a patient is selected and has previous notes that were not deleted, Twofold will take those notes into account when generating the new note.

  • Options:

    • Yes – Previous notes are included as context for note generation.

    • No – Each note is generated independently without referencing past notes.

  • Use case: Enable this setting to improve continuity across sessions. Twofold can reference prior documentation to maintain consistent terminology, track progress over time, and produce more contextually informed notes.


Best Practices

  • Match Spoken Language with your actual session language for optimal AI transcription accuracy.

  • Set Note Language to the language you need for clinical, legal, or insurance documentation.

  • Use general terms (Client/Clinician) when de-identification is needed for training, supervision, or compliance.

  • Enable Include Previous Patient Notes in Context when you want Twofold AI to maintain continuity across sessions and reference prior notes for more informed documentation.

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