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Patient Consent

Why is obtaining patient consent essential, and what are the best practices?

Updated over 4 months ago

Importance of Patient Consent

At Twofold Health, we prioritize the privacy and autonomy of patients. Obtaining informed consent is crucial for ensuring that patients understand and agree to how their health information will be used and documented.


How Twofold Health Facilitates Patient Consent

We have built-in features within the Twofold Health platform to help you manage patient consent effectively:

In-App Consent Section

Our app includes a dedicated section where you can manage patient consent. You can find this on the main page under “How to tell my patients about Twofold?”. This ensures that consent is documented and easily accessible within your practice.

Consent Forms

To assist in obtaining and documenting consent, we provide patient consent form templates available in both PDF and DOCX formats. These forms are designed to be clear and comprehensive, covering all aspects of data usage and patient rights.


Legal Considerations

In some countries and states, laws require patient consent to use ambient scribing solutions like Twofold Health. It’s essential to be aware of and comply with local regulations regarding patient consent.


What Patients Need to Know

When explaining Twofold Health to your patients, you can use the following points:

  • Service Explanation: Inform patients that Twofold Health transcribes conversations to enhance the quality of care.

  • Opt-Out Option: Patients can choose to opt out of using the service for any session.

  • Data Security: Reassure them that their personal information is secure, and only authorized individuals will have access.


Need More Information?

If you have any questions about patient consent or need assistance with the consent process, please contact our support team at [email protected].

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