This action is permanent and cannot be undone.
What gets deleted
When you delete a transcription:
The full text transcription of the session is permanently removed from Twofold's systems.
The note itself stays exactly as it is. Nothing in the note content changes.
This is a full delete, not a UI-level hide. The transcription cannot be recovered by Twofold support or by anyone else.
What stops working after deletion
Once a transcription is deleted, three features that rely on it will no longer be available for that note:
Magic Edit — can't refine the note since there's no source transcription to reference.
Regenerate Note — can't regenerate without the underlying transcription.
Change Template — can't switch templates since regeneration isn't possible.
The note will display a "Transcription deleted" indicator at the top so you and anyone else viewing it can tell at a glance that these tools aren't available.
Everything else still works normally:
The note content remains visible and editable.
You can manually edit any section using Save Changes.
You can still copy text, print, download as PDF, and use Version History.
How to delete a transcription
You can delete a transcription from two places.
From the note:
Open the note.
Click the three-dot menu in the upper right corner.
Select Delete transcription.
Confirm in the dialog that appears.
From the transcription view:
Open the note.
Click the three-dot menu, then select View Transcription.
Click Delete transcription in the upper right.
Confirm in the dialog that appears.
A confirmation dialog will appear before the deletion goes through. Once confirmed, the deletion is immediate and permanent.
When you might want to use this
Some examples of when deleting a transcription makes sense:
The session covered especially sensitive content and you want to remove the verbatim record.
Your practice's internal policy calls for transcription deletion after the note is finalized.
A specific patient has requested that the transcription of their session be removed.
If you only need to fix audio capture issues or clean up a bad recording, you don't need to delete the transcription. Editing the note manually or regenerating with a different template will usually solve those issues without losing access to the source material.
Before you delete
A few things worth checking first:
Finalize the note. Once the transcription is gone, you can't regenerate or use Magic Edit. Make sure the note is in the shape you want before deleting.
Save anything you want from Version History. If there are previous versions of any section that you want to preserve, use Copy Text in Version History first.